All work
Client Project (Development Completed)
Travel & Booking Platforms
A multi-modal booking platform covering domestic bus tickets, international airline tickets, and hotel reservations, built with heavy reliance on third-party APIs.
- Role
- Junior Project Manager / Delivery & Quality Support
- Company
- Web Bank Nepal
- Timeline
- 2023 – 2024
- Travel
- API integration
- GDS / NDC
- Transactions
Private client project
01My responsibilities
- Requirement and flow clarification
- UAT across complex booking journeys
- Coordination with development on API-related issues
- Supporting documentation and stakeholder updates
02Key modules I supported
- Search and availability flows
- Real-time inventory and seat/room selection
- Booking confirmation and e-ticket/voucher generation
- Cancellation and refund rule handling
- API integration coordination (bus operators, airline GDS/NDC, hotel channel managers/aggregators)
- Payment and booking status management
03Domain knowledge highlights
- Temporary seat/room hold mechanisms
- Complex cancellation and refund business rules
- Multi-supplier aggregation and normalization
- Handling real-time data and partial failures
04Challenges & approach
- Managing volatility of real-time inventory
- Mapping different supplier API responses into a consistent user experience
- Ensuring reliable booking confirmation under external API constraints
05Outcome & learning
Built a strong understanding of API-driven booking systems and the operational realities of travel inventory. Learned the importance of resilient design, clear error handling, and thorough end-to-end testing in high-stakes transactional platforms.
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